Do you find it challenging to increase your sales figures? Consider delegating your sales responsibilities to a Virtual Sales Assistant. Unlike a regular virtual assistant who may handle social media accounts or mundane data entry tasks, a Sales Assistant can oversee and streamline your entire sales process.
Selecting the ideal individual for a sales role can be difficult, as it necessitates specific expertise. If you’re uncertain about what qualities to look for while hiring a Sales VA or are contemplating engaging a Virtual Assistant for your business, you’ve come to the correct place. Keep reading to discover more.
What Is A Sales Virtual Assistant?
A Sales VA performs precisely as the name suggests, handling the sales aspect of your business. Typically, they offer services such as appointment setting, lead generation, customer relationship management, and follow-up. In addition, many Sales VAs possess telemarketing expertise, making them an excellent fit for companies primarily relying on phone sales.
Why Do You Need a Virtual Sales Assistant?
In sales, time is a precious commodity. The more time you spend on administrative duties or preparing for sales calls, the less time you have to sell. This is where a Virtual Sales Assistant can prove to be an invaluable asset. By taking charge of many behind-the-scenes tasks that eat into your time, a Virtual Sales Assistant allows you to focus on generating new business.
Consider the numerous responsibilities a salesperson typically performs daily: researching potential leads, sending emails, scheduling appointments, making cold calls, and following up with clients. A Virtual Assistant can handle all of these duties, freeing up your time to concentrate on closing deals.
Furthermore, a Virtual Sales Assistant can offer valuable support to the sales team during sales calls. They can take notes, prepare materials, and follow up with clients after the call. Consequently, you can concentrate on cultivating relationships and securing new business.
Skills To Look For In A VSA
Let’s examine why a virtual sales assistant can be a valuable asset.
CRM Skills
Sales professionals are familiar with customer relationship management software (CRM). A sales virtual assistant must be proficient in CRM software as they will be managing customer relationships. These duties include maintaining customer contact information, scheduling appointments, and following up after sales calls.
Telemarketing
Telemarketing is a key part of many sales operations. With telemarketing experience, a virtual sales assistant can make cold calls, schedule appointments, follow up with customers, and even initiate cold calls. Telemarketing skills are essential as they can help you generate leads and close deals.
Outsourcing Marketing Strategy
A sales virtual assistant can help you outsource your marketing strategy. A sales virtual assistant can research leads and prepare marketing materials. This allows you to concentrate on creating new business. Businesses can outsource basic marketing tasks and strategic planning to manage the sales team and streamline the sales process.
Sales Assistant Services
An assistant sales representative can help with basic marketing tasks. The assistant will quickly be able to learn and assist with the execution of common marketing tasks.
How To Hire A Virtual Sales Assistant?
Bringing on a Virtual Assistant means adding a new team member and new employee to your organization. While their assigned tasks may evolve, they will continue to serve a specific function within your team.
Documentation
Documenting what you expect from your new hire is the first step. Having the specs will help you find the right person and ensure they deliver.
Take a moment to list all tasks that require sales management. Ask yourself these questions about each task:
- What’s the purpose of this task?
- What are the steps required to complete this task?
- What is the most frequent time I require this task to be completed
- Is there a deadline?
These questions will help you create a job description for your virtual assistant.
Direct Outreach
Once you know what you are looking for, you can contact candidates. These are just a few of the many ways you can find virtual assistants.
- Freelancer and Upwork are great places for finding Virtual Assistants to help with short-term tasks or one-off projects.
- Virtual Assistant companies offer pre-vetted assistants.
- Contact your network to find out if anyone is looking for a Virtual Assistant. You can reach out to virtual assistants of high quality by making recommendations.
Assign Test Task
Once you have a list, it is time to interview them. Interviews are your chance to meet the person you’ll be working with and to see if they would make a good addition to your team. As a test, assign your top four candidates a task.
Test Assessment
It’s important to trial the candidate before making any official decisions. You both have the opportunity to test whether working together is right for you. Give feedback to your partner during the trial period so they can improve.
Task-Outsourcing To VSA For Sales Growth
Your Virtual Sales Assistant will handle most tasks related to generating sales revenue.
In-Depth Sales Experience
A Virtual Sales Assistant can offer in-depth sales experience that will be a huge advantage to your team. Good salespeople are always learning and staying on top of the latest trends. They can use various tools to their advantage and are constantly looking for ways to improve. Because of their extensive sales experience, a virtual sales assistant can help you to create a better road map.
Pipeline for Daily Sales Activities
Multitasking is a problem for an in-house salesperson who has to handle sales department and administrative tasks simultaneously. Your VSA should manage your sales pipeline. They can help you prioritize the most important deals and keep track of all your potential deals. You can also have them help you set up a system to follow up with leads so you don’t miss an opportunity.
Pricing Plan
You can also get assistance from your VSA with pricing planning. Your VSA can help you research the competition and develop a pricing strategy to attract more customer support.
Tracking Sales Metrics
You can use your VSA to track sales metrics like conversion rates, closing rates, and average deal sizes. These metrics can help you identify what is working well and needs improvement.
Average Deal Size
A Virtual Sales Assistant can help you track your average deal size. You can track the number of deals you close, the average deal value, and total sales revenue. This metric can help you determine if your business grows or shrinks.
The average deal size is calculated by dividing the number of deals your sales team makes by the amount they generate.
Understanding Sales Funnel Leakage
Understanding Sales Funnel Failure is when potential customers get lost in your sales cycles and don’t buy anything. This can be caused by many things, including:
* Lack of a clearly defined sales process
* Insufficiently qualified leads
* Low lead conversion rates
* Low average deal size
You must identify and correct any leaks in the sales funnel to increase sales. Even with all the potential interest that a prospect might show, only 5% would purchase a product/service.
Conversion Rate
The percentage of leads that you convert into paying customers is your conversion rate. A low conversion rate means you are not converting enough leads to paying customers.
Communication
Communication skills are also important for a VSA. VSAs will communicate with clients every day. They must be able to build trust and relationships with clients.
For any business, excellent customer service is vital. This is especially true for those that rely on word-of-mouth. It’s easier to convince existing customers to purchase the products and use the services of a company than to convert a prospect.
Top Benefits Of Hiring Virtual Sales Assistant
Engaging a virtual executive assistant offers a range of advantages. Here are some of the immediate benefits you can expect.
No Administrative Concerns
A Virtual Sales Assistant can be a great asset to your business. They can handle all repetitive tasks so that you can concentrate on important things like bringing in new clients or growing your business.
No Payroll Hassles
A Virtual Sales Assistant can be a great option for you to hire. This is a great way to save money, especially for small businesses.
Quality Services
A virtual assistant company can help you monitor your sales progress and grow the business. They will take care of all administrative tasks so that you can concentrate on your sales and growth. They have the experience and skills to deliver high-quality customer satisfaction.
Timelines
You can rest assured that a virtual sales managers will adhere to all deadlines when you have them hired. They understand the importance of and will go to great lengths to meet deadlines.
Workflow scale
As your business grows, a virtual sales assistant can help you scale it. This will allow you to spend your time on other important and specific task. Virtual sales strategy can be a great addition to any sales reps.
Data Confidentiality & Security
You can rest assured that your data is safe and secure when stored in the cloud. Because the data is stored on servers around the globe, it is highly secure. You might consider hiring a virtual sales assistant if you want a cost-effective and reliable way to grow your company.